Terms and Conditions

Binding Agreement

These Terms and Conditions constitute a legally binding agreement between you and Rubico regarding your use of our website and services. By accessing our website, submitting inquiries, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these Terms and Conditions, you should not use our website or services. These terms work in conjunction with our Terms of Service and Privacy Policy to form the complete legal framework for our business relationship.

Your Obligations and Responsibilities

1. Lawful Conduct

You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations. You must not:

• Violate any local, state, national, or international law or regulation
• Infringe upon the intellectual property rights of others
• Transmit any material that is defamatory, offensive, or otherwise objectionable
• Engage in any conduct that restricts or inhibits anyone's use of the website

2. Accurate Information

When providing information to us through contact forms or service inquiries, you agree to:

• Provide accurate, current, and complete information
• Update information promptly if circumstances change
• Have the authority to provide the information and enter into agreements
• Not impersonate any person or misrepresent your affiliation with any entity

3. Site Access Requirements

For service delivery, you are responsible for ensuring:

• Safe and appropriate access to the work site during scheduled service times
• Communication of any site-specific safety requirements or hazards
• Necessary utilities and facilities are available for service completion
• Proper coordination with other trades or contractors on site

4. Payment Obligations

You agree to pay all fees and charges for services as outlined in service agreements or quotes. Payment obligations include timely payment according to agreed terms, responsibility for any additional costs resulting from changes in project scope, and compliance with payment methods and procedures specified in service agreements.

5. Indemnification

You agree to indemnify, defend, and hold harmless Rubico, its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms and Conditions, your use of our website or services, or your violation of any rights of another party.

Service-Specific Conditions

Service Scope and Limitations

Our cleaning services are performed according to industry standards and specific project requirements. However, you understand and agree that:

• Results depend on existing site conditions, construction materials, and prior work quality
• Pre-existing damage or defects in surfaces or finishes may not be fully correctable through cleaning
• Certain stains, adhesives, or residues may require specialized treatment beyond standard cleaning
• Our services do not include repair work, touch-up painting, or correction of construction defects

Scheduling and Rescheduling

We work to accommodate your project timeline, but scheduling is subject to availability and site readiness. Changes to scheduled service dates must be communicated as early as possible. Short-notice cancellations or rescheduling requests may affect our ability to maintain your preferred timeline or may incur additional fees as outlined in service agreements.

Site Conditions and Delays

If site conditions prevent safe or effective service delivery, we reserve the right to delay or suspend work until conditions improve. This includes situations where other trades are actively working, utilities are unavailable, or safety hazards exist. Time lost due to site condition issues may require schedule adjustments.

Quality Standards and Inspections

We maintain professional quality standards in all our work. If you have concerns about service quality, please notify us promptly so we can address any issues. Final acceptance of completed work should be documented through walkthrough procedures as outlined in service agreements.

Liability and Warranties

Disclaimer of Warranties

Except as explicitly stated in written service agreements, we provide our services on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding specific outcomes or results not explicitly agreed upon
• Warranties regarding third-party materials, surfaces, or construction quality

Limitation of Liability

To the maximum extent permitted by applicable law, Rubico's total liability for any claims arising from our services shall not exceed the amount paid for the specific services giving rise to the claim. We shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from delays caused by factors outside our reasonable control
• Pre-existing conditions or defects in construction materials or workmanship

Insurance and Coverage

Rubico maintains appropriate liability insurance coverage for our services. Specific coverage limits and conditions are available upon request. In the event of any damage or liability claim, our insurance coverage shall be the primary source for resolving such claims, subject to policy terms and conditions.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including acts of nature, war, terrorism, labor disputes, government actions, or other force majeure events. In such cases, affected obligations shall be suspended for the duration of the event.

Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By agreeing to these Terms and Conditions, you also acknowledge and accept our privacy practices as described in our Privacy Policy.

We are committed to protecting your privacy and complying with applicable data protection laws. You have certain rights regarding your personal information, as detailed in our Privacy Policy.

View Our Privacy Policy →

Legal Information and Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Rubico operates, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of that jurisdiction.

Dispute Resolution

In the event of any dispute, controversy, or claim arising from or relating to these Terms and Conditions or our services, the parties agree to:

• First attempt to resolve the matter through good faith negotiation
• Consider mediation as an alternative dispute resolution method
• Maintain confidentiality regarding dispute details during resolution attempts
• Resort to litigation only if other resolution methods are unsuccessful

Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while maintaining the original intent.

Entire Agreement

These Terms and Conditions, together with our Terms of Service, Privacy Policy, and any written service agreements, constitute the entire agreement between you and Rubico regarding our services and supersede all prior agreements, understandings, and communications, whether written or oral.

Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity without restriction. Any attempted assignment in violation of this provision shall be void.

Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes by updating the revision date at the bottom of this page. For significant changes, we may provide additional notice through our website or other communication channels.

Your continued use of our website or services after any modifications indicates your acceptance of the updated Terms and Conditions. If you do not agree with the modified terms, you should discontinue use of our website and services. For existing service contracts, modifications will apply only to services contracted after the effective date of changes.

Questions About These Terms?

If you have questions or need clarification about these Terms and Conditions, please contact us.

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